Privacy Policy

Last Updated: July 28, 2026

1. Introduction

KCK.Outdoor (KCK.Outdoor Furniture Co., Ltd.) ("KCK.Outdoor", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kckoutdoor.com (the "Website").

By using the Website, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of the Website immediately.

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect information you voluntarily provide when you:

• Submit a contact form or enquiry
• Subscribe to our newsletter
• Register for a trade/professional account
• Request a product catalogue

This may include: your name, email address, phone number, company name, job title, country, and any other information you choose to provide in your message.

2.2 Information Collected Automatically

When you access the Website, we may automatically collect certain information including:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visit
• Cookies and Similar Technologies: We use essential cookies to ensure the Website functions properly. With your consent, we may also use analytics cookies to understand how visitors interact with our Website.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and provide customer support
• To process trade account registrations
• To send newsletters and promotional communications (with your consent)
• To improve our Website, products, and services
• To comply with legal obligations
• To prevent fraud and ensure the security of our Website

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these interests do not override your rights
• Legal Obligation: Processing is necessary to comply with the law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Website and business (e.g., email delivery services, hosting providers), subject to confidentiality agreements
• Legal Compliance: If required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for a maximum of 24 months unless you become an active customer.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing under certain conditions
• Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 9.

8. Cookies

Our Website uses cookies to enhance your browsing experience. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

Types of cookies we use:

• Essential Cookies: Required for basic Website functionality (e.g., session management, CSRF protection)
• Analytics Cookies: Help us understand how visitors interact with the Website (only with your consent)

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

KCK.Outdoor (KCK.Outdoor Furniture Co., Ltd.)
Email: sales@kckoutdoor.com
Phone: +86-15819760660
Address: Room CO5, Flat A, 2/F Tontex Industrial Buliding 2-4 Sheung Hei Street, San Po Kong, Kowloon, Hong Kong

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This Privacy Policy was last updated on July 28, 2026.